Online Consultations

Our team at Newcastle Aquatic Physiotherapy are now providing online consultations while self-isolation measures are in place for NSW in response to COVID-19. We currently offer one-on-one video-conferences using Zoom and telephone-based consultations where video-conferencing is not accessible. All you require for a video-conference is a well-lit room, a computer, laptop or smartphone with a camera and comfortable clothing so that your physiotherapist can assess your movement and guide you through appropriate exercises.

Online consultations are now subsided by Medicare provided that you have a Team Care Arrangement with your GP. Online consultations are currently funded by DVA, Worker's Compensation/CTP (on a case-by-case basis) and most private health funds. 

How it works: 

Make your appointment the usual way by contacting us. As our team is currently working remotely, our practice telephone number (02) 49550143 will redirect you to our team's numbers. You are welcome to call our practice number or text directly the numbers below, making sure that you provide your name and best contact details.

If you would like to book an appointment with Sarah Colston, please text 0432 272 933 or email her at

If you would like to book an appointment with Stuart Lyne, please text 0431 754 244. or email him at


If you would like to book an appointment with Chloe McKinnon, please text 0466 074 626.or email her at

Once the appointment has been scheduled we will send an email to confirm the appointment with instructions and guidelines to help you set-up. You will receive a reminder email the day prior to your appointment with a link to a Zoom meeting. Please refrain from clicking the link until 10 minutes prior to your appointment.


The first time this happens you will be prompted to download the Zoom app - it’s free! You only need to do this once. Once you click on the meeting link the app will open a window with your physio waiting and ready to help.